Recertify

Every year, USAC or your internet company will check to confirm you still qualify for the benefit. This process is called recertification. If you are required to respond to a recertification notice and do not timely respond, you will lose your ACP benefit and your ACP internet service may be terminated or your bill may increase.

• If USAC is confirming your continued eligibility for the ACP:
  • If USAC can confirm you still qualify through an automated database, there is nothing else that you need to do to confirm your continued eligibility for the ACP.
  • If USAC cannot confirm you still qualify through an automated database, you will receive a letter in the mail to help you recertify. You may also receive additional reminders by e-mail, mail, or pre-recorded messages on your phone. When you are asked to recertify you must do so within 60 days, or you will lose your ACP benefit.
• If your ACP service provider is responsible for confirming your continued eligibility, your service provider will contact you about the steps you will need to take.

If USAC Sends You a Letter

If you are asked to recertify because USAC could not confirm your continued eligibility through an automated database, you will receive a written letter from USAC’s ACP Support Center notifying you that you need to recertify. USAC will start the 2023 recertification process in June.

The notice will say:

• You have to recertify
• You have 60 days to respond

What to Do If Asked to Recertify

There are three ways to recertify for ACP.