How to Apply
Already a Lifeline subscriber?
Reach out to your internet company directly to enroll in the Affordable Connectivity Program (ACP). You do not need to apply again.
If you are currently enrolled in the Lifeline program, you do not have to apply again for the ACP. You can apply your Lifeline and ACP benefit to the same or separate services. You can:
- Talk to your Lifeline provider about the services they may have available as part of the ACP, including options to apply the discounts to your existing Lifeline service, or
- Contact another internet company participating in the ACP to apply the benefit to a separate internet service.
Already in a low-income program with a non-Lifeline provider?
Reach out to your internet company directly to see if you can enroll in the program. You likely do not need to apply again.
If you do not participate in Lifeline but receive service from a participating company that has its own low-income program, you may not need to apply for the ACP benefit. This option is only available if the company obtained approval for its application process from the Federal Communications Commission (FCC). Talk to your provider for more information.
There are three ways to apply for the Affordable Connectivity Program.
Complete the application and Household Worksheet and send them, along with copies of your proof documentation, to:
ACP Support Center
PO Box 7081
London, KY 40742
Ask your internet company if they participate in the ACP or use our online tool to find a participating company near you. Participating companies can help you apply through their company’s application process.
After You Apply
Application Approval: After you submit an application, we will share the results with you. If you apply online, you may receive an immediate approval. If we cannot confirm your eligibility automatically, we will request additional documentation from you and provide information on how you can submit those documents for review.
Sign Up to Get Internet Service
Once we approve your application for the ACP benefit, you can choose a company that offers ACP discounts and sign up for service.
Talk to a participating company to learn more about what services they have available for ACP recipients and to find out how to sign up.